faq
Will I be charged sales tax?
Sanskripts design pad is located in New Jersey. We love our garden state, but unfortunately we are forced to collect 7% sales tax for orders shipped to destinations within the state. That’s good news for orders shipped outside of New Jersey, NO TAX!
Which credit cards or payment types are accepted?
Sanskripts welcomes personal checks and all major magical square cards including Visa, Mastercard, American Express, and Discover, using our secure PayPal account. Don’t worry if you don’t have an account, you’ll still be able to use your credit card.
What are your shipping costs and methods?
For most orders we offer flat rate shipping via USPS
United States Small – $5.35
United States Medium – $11.35
United States Large – $15.45
Canada & Mexico – $26.95
All other countries – $46.45
Shipping in a hurry is also available for an additional cost.
Do you offer samples?
Definitely! Just let us know which one and we’ll have them coming your way.
Do you offer printed proofs?
Yup, we offer printed proofs for an additional $10 a pop. This is a good idea for all you skeptical peeps.
Will I see a digital proof of my order before printing?
Affirmative, every order includes infinite amount of proofs. We’ll keep going until you are completely :)
What’s a good time to call?
Well…we’d like to be there 24/7. But, our entourage working on your stationery needs some down time too. Try giving us a ring anytime, most probably someone will answer. If not, then you can always leave a message.
What is your email address and contact info?
Confused, concerned, frustrated? We understand, email us at sanskripts@yahoo.com or call us at 609.577.1085
What is your address, in case I wanna come visit your studio?
We would love to see ya! Our address (5 miles north of Princeton):
32 Kingsland Circle – Monmouth Junction – New Jersey – 08852
Want your order pronto?
Rush processing costs $20.
Do I have to purchase a minimum number of cards?
No way, you can order any amount you want. No minimum fees. Ahh…sweetness!
Can I place a reorder?
For sure. We have your creative files stored permanently. So ordering again will be done in a jiffy. Depending on how much you reorder, it usually takes 3-4 days to print and ship. There will be a $20 reordering fee.
What is your refund/cancelation policy?
We’re pretty convinced you’ll be smitten by our products, but just in case you’re not, please contact us within 30 days to initiate a refund. Please note that all returns are subject to a $25 cancellation fee, and that we cannot refund shipping, customization and rush fees if they apply. In addition, due to the personalized nature of our products, we cannot accept returns based on customer input errors. But if the faux pas is ours, we will reprint the order at no cost to you.
What are my PERSONALIZED options and how much do they cost?
You can change font, placement, orientation, layout, motif/font sizes and ink colors during the personalization process for FREE. Yeah!
What if I want a CUSTOM creation? and how much will it cost?
We love, love, love custom orders, it really gets our creative juices flowing. We will work 1 on 1 with you to create a stunning stationery suite. Anything is possible. Our custom one time design fees (not the caffeine kind) are as follows:
invitation – $85 | save the date – $60 | rsvp – $45 | reception – $45
thank you – $40 | menu – $40 | maps – $40 | program – $40 | escort card – $30
I found the color that I want but it’s not on your website. What should I do?
What you see on your monitor is not necessarily going to be the same output from our press. This is because of calibration and screen resolution differences. If you like the color printed from your home printer or a color swatch from a paint shop, please mail it to us and we’ll try our best to find the closest CMYK color. You can also visit your local bookstore and look at the following 2 books for color/combination ideas. We have the same books, so, we’ll be looking at the same thing.
1. Color Index by Jim Krause
2. Color Index 2 by Jim Krause
What type of printing method do you use?
In case you are interested in the technical blah! We use digital offset printing press that deliver high resolution and crisp output. An intermediate rubber-coated cylinder known as a “blanket” is used to transfer the image onto the paper. Instead of transferring the image from a metallic drum onto paper as is done with most digital printers, the image is “offset” onto the blanket and then to paper. The blanket creates a smoother image on most types of paper and can print on rough or heavy stock. This process offers the quality of traditional offset printing, but capitalizes on the efficiency of a digital workflow. This means you get the best print quality at lower pricing. And we love passing on our savings to you.
What paper types are used for the stationery?
All of our stationery is printed on white or ecru Neenah papers. Most cards are printed on 110 lb. card stock, but some products – columns, felt, laid and linen – are printed on 80 lb. paper. We use matching Neenah 80 lb. text premium envelopes. We also have a wide variety of metallic and chroma envelopes in many different sizes. Nothing is set in stone; we will work with you to find the perfect color, texture and size.
Have any other questions we haven’t answered?
Must give us a holler!
609.577.1085
sanskripts@yahoo.com
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